And people wonder why they have a bad rep

Trying to research information about a Microsoft product and I am hitting roadblocks. So I try and go to www.microsoft.com and I get this,

We’re sorry, we were unable to service your request

We’re sorry, but we were unable to service your request. You may wish to choose from the links below for information about Microsoft products and services.

Brilliant! Not the reassuring feeling I was looking for as I consider upgrading their web server software. Of course I am using the Firefox browser, IE works fine.